ACCESS SPRINGBOARD CORPORATION (ASC) is a fast-growing contact center that provides comprehensive customer interaction solutions specializing in multi-channel telemarketing and contact management outsourcing services.

Access Springboard prides itself with its revolutionary approach to customer relationship management by combining the massive scope of television with collaborative information and communications technologies as a cost-effective tool for clients to expand market coverage.

We offer opportunities for building strong customer relationships through:

• Fully integrated technology infrastructure that utilize every communication channel possible from voice and multimedia messaging to web chat and television
• Highly-skilled, college-educated telemarketing and customer service agents committed to provide excellent experience in all customer interactions
• Multidisciplinary industry expertise by seasoned contact center professionals
• Strategic programs unique to client businesses designed to rationalize operations

Who We Are and What We Do

Access Springboard is Technology-Savvy
We implement technologies that streamline our end-to-end interaction processes. Our robust telecommunications and information exchange model enables us to get connected to customers easily, providing innovations such as text and multimedia messaging.

Access Springboard is Customer Service-Oriented
We design programs that provide customers with excellent experience—from highlighting the key benefits of products through creative outbound telemarketing to promptly answering and resolving complaints and support issues through preemptive customer service—Access Springboard provides turnkey solutions with the growth and success of your business in mind.

Access Springboard is People-Centric
We help companies build and grow their businesses through our people—honed to provide collaborative customer interactions. Our Telesales and Customer Service Agents undergo rigorous training in strategic telemarketing, relationship building, spiel development, and preemptive customer service supported with various oversight strategies to ensure high quality service is observed at all times.